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Online Review Lawsuits: Sometimes the Truth Isn’t Enough
Today, I ran a Google search for the phrase “sued for online review.” The search engine returned 9.4 million results in 17 seconds. I’ve been running that search regularly for the last couple of years,...
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Online Chat: The Good, the Bad, and the Ugly
We’ve all seen them: those little boxes on websites that tell us we can get our questions answered by chatting with someone now. Only about 18% of web users have actually used the chat function,...
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Having Your Say Without Losing Your Shirt
Litigation over what happens in social media and blogs is growing at alarming rates. It’s scary enough to hear that you’re being sued, but the scariest term a lawyer can use in my presence is the...
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Secrets of Social Media Revealed — in 1966
It seems that lately, everybody has been talking about Klout scores, and targeting social media influencers (individuals with large networks) to build awareness for brands. Finding and persuading those...
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Court Says Online Reviewer Can Have Her Say – For Now
One of the first blog posts I wrote on this blog, on April 7, 2011, was titled Online Review Lawsuits: Sometimes the Truth Isn’t Enough. Written for anyone who has thought about writing a review of a...
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